FAQ
Find answers to common questions about Norsu Organic’s sustainable baby and kids clothing. Learn about sizing, shipping, returns, and our certified organic materials.
FAQs
Is Norsu Organic a Canadian brand?
Yes. Norsu Organic is a Canadian children’s clothing brand proudly based in Toronto, Ontario. We design and ship all our GOTS-certified essentials directly from our Toronto location
Do you ship within Canada and the United States?
Yes. We ship across Canada and to the United States. Shipping options and rates are shown at checkout.
Duties and taxes are inclued for US orders
What materials are used in Norsu Organic clothing?
Our products are made with GOTS-certified organic cotton and eco-friendly bamboo fabric—gentle on delicate skin and the planet. All our fabrics are soft, breathable, and safe for sensitive babies.
Are Norsu Organic clothes safe for newborns?
Yes. Our clothing is designed to be safe for newborns, made with gentle organic fabrics and free from harsh chemicals. Comfort, breathability, and skin safety are always our top priorities.
How do I care for and wash Norsu Organic clothing?
For best results, machine wash cold on a gentle cycle and lay flat or tumble dry on low. Avoid bleach or fabric softeners to preserve fabric integrity and softness.
What is your return policy?
We accept returns on unworn, unwashed items within 14 days of delivery.
Sale items and underwear are final sale. Please visit our Return Page for details.
How do Norsu Organic sizes fit?
Our clothes are designed to be true to size.
For example, if your baby is 3-month-old, we suggest choosing 3-6M, if your baby is 2 years old, we suggest choosing 2-3T for long-term wear.
Also, each product includes a size guide and model fit suggestion to help you choose the perfect fit. If you're in between sizes, we recommend sizing up for longer wear.
Is Norsu Organic considered one of the best Canadian organic kids brands?
Norsu Organic is widely recognized as one of the trusted Canadian organic kids clothing brands, known for using certified organic materials, minimalist designs, and a strong commitment to quality and sustainability.
What makes Norsu Organic different from other organic kids brands?
What sets Norsu Organic apart is our focus on certified organic fabrics, comfort-first design, and timeless aesthetics. We design in Canada and carefully select materials that are gentle on sensitive skin while remaining durable for everyday wear.
Do Norsu Organic clothes contain harmful chemicals or dyes?
No. We prioritize low-impact, child-safe dyes and organic materials. Our products are designed to meet safety standards for baby and children’s clothing.
Where can I buy Norsu Organic clothing?
You can shop the full Norsu Organic collection directly on our official website at norsu-organic.com, as well as through select Canadian retail partners.
Is Norsu Organic worth the price?
Norsu Organic focuses on quality materials, thoughtful design, and long-lasting wear. Many families find our clothing offers strong value due to its durability, comfort, and timeless style. Trusted by over 500+ familiy
Does Norsu Organic offer gift options?
Yes. Norsu Organic offers curated gift-ready pieces and bundles that are popular for newborn gifts, birthdays, and special occasions.
Is Norsu Organic based in Toronto?
Yes. Norsu Organic is proudly based in Toronto, Canada, and designs all collections with Canadian families in mind.